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Production time and delivery

Production time

Production time varies for each product. Our larger items like solid wood beds take 5-10 business days to produce while other items are ready for delivery in 1-2 days.


Exact shipping costs can be calculated when viewing each product. If you'd like to know the delivery cost for an item, click the "Calculate shipping costs" option. We use trusted shipping partners for international deliveries – FedEx, TNT, or UPS. All items are covered by insurance in case something gets damaged or is missing. Additionally all products come with traceable tracking information to give you peace of mind knowing where exactly your order is located at any given moment.

Free shipping

We do offer free shipping to most of the EU countries and for some products to the USA and Canada. Unfortunately, due to the shipping company fares, we cannot offer free shipping to all the destinations.

Delivery time

We ship out most orders in 1-2 business days. Shipping itself takes anywhere from 3 days to 2 weeks, depending on the end recipient's location. Keep in mind that shipping companies may have delays closer to major holidays, like Christmas.

  • US, Canada – 2-14 days
  • European Union and UK – 2-10 days
  • Australia, New Zealand, Singapore, Hong Kong – 2-14 days
  • Rest of the world – 5-14 days

Delivery issues

We ship world wide with minimal issues. All products are insured during shipping for your peace of mind. If your order arrives damaged (unlikely, but just in case), no worries! Reach out to us within 72 hours after the delivery with photos of the damaged box and item, and we'll take care of it. It's important to provide the photos of damages otherwise the insurance won't be able to cover it. If needed, we'll happily send you a replacement to make things right. Get in touch with us at info@sweethomefromwood.com so we can resolve the issue.

Customs and tax

Orders to the US and EU won't have any customs tax. However, for certain countries (including, but not limited to the UK, Canada, and Switzerland), taxes (customs, VAT, or others) may apply upon delivery or after it.

Please note that we cannot control or influence these fees in any way. As a result, we are not responsible for any customs, fees, taxes, or duties imposed during the delivery process to these countries. If such charges are incurred, they will be the responsibility of the recipient.